A few helpful answers.
Here are some common questions before booking. For the details of your property or service, message our team directly.
Do you provide cleaning equipment and supplies?+
Please check the equipment and cleaning supplies arrangement with us for your selected service before booking.
How many cleaners will come?+
The number of cleaners is based on your property’s size, condition and cleaning requirements. Share your property details and photos so we can advise on the team arrangement when preparing your quote.
How long does deep cleaning take?+
Our listed deep cleaning slots are 9am–1pm, 2pm–6pm and 7pm–11pm. Share your property size and photos so we can discuss whether the selected slot is suitable for the work required.
Can I leave while the cleaners are working?+
Please discuss access, keys and handover arrangements with us before your appointment.
Do you provide touch-up service?+
Please ask about the touch-up terms for your selected service before booking. If you have a concern after the clean, contact us with photos and your booking details.
How do I make payment?+
Please confirm the accepted payment methods and payment timing with us before booking. An official company receipt is provided.
What happens if I cancel or reschedule?+
Please contact us as soon as your plans change and check the cancellation or rescheduling terms before confirming your appointment.
Tell us what
needs cleaning.
Your space. Your schedule. Let’s talk about the details.